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Shipping & Returns

Shipping Policy

At Amrah Creations, we take great care in packaging and delivering our handcrafted pieces to ensure they reach you in perfect condition.

  • Processing Time: Orders are typically processed within 3–7 business days. For custom orders, processing times may vary based on design complexity and production requirements.

  • Shipping Method: We offer reliable domestic and international shipping through trusted courier partners.

  • Delivery Time:

    • Within India: 5–10 business days after dispatch.

    • International: 10–21 business days after dispatch.

  • Tracking: A tracking number will be shared via email/SMS once your order is shipped.

  • Customs & Duties: For international orders, any customs fees or import duties are the responsibility of the buyer.

Return & Exchange Policy

We take pride in our craftsmanship and strive for your complete satisfaction.

  • Returns: Since our products are handcrafted from natural materials, minor variations in color, pattern, or texture are part of their uniqueness and are not considered defects. Returns are accepted only for damaged or defective items reported within 48 hours of delivery.

  • Exchanges: We offer exchanges for eligible products if reported within 7 days of delivery. Custom and personalized orders are non-returnable and non-exchangeable.

  • Process:

    1. Contact our support team with your order number, product images, and a description of the issue.

    2. Once approved, ship the product back in its original packaging.

  • Refunds: Approved refunds will be processed to the original payment method within 7–10 business days after we receive the returned item.

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